Shipping Policy

We know you’re excited about getting started on your new skincare treatment system or that fabulous new skincare product. That’s why we make shipping easy, affordable and fast!

We offer: FREE Standard Shipping on all U.S. orders over $45 

Processing time: If in stock , your products will ship via USPS between 2-3 business days from our facility. Please call or email to see if your product is in stock or has to be ordered in.  * Weekends and holidays don't qualify as business days.

For Shipping questions not answered on this page, please contact us at: [email protected] or by phone at: (813) 280-1141

Our Shipping Options: * Please note shipping time does not include time to process order.

United States, Contiguous

 Alaska, Hawaii and all U.S. Territories, PO boxes and Military APO/FPO addresses

Correct Shipping Information Requirement- Incorrect shipping or billing information to an alternate or wrong address entered by a user/purchaser may result in shipping delays and additional shipping charges to the user/purchaser. Refused packages and/or packages that can't be delivered for the reasons listed above will result in user/purchaser being charged a $20 “non-deliverable” fee or it will subtracted from any refund due.

Product Delivery- It is reasonable to assume that all (United States) standard delivery orders can be expected within seven to 10 business days. We're in Tampa, Florida, so orders shipping closer to the East Coast will arrive sooner, while orders closer to the West Coast are likely to arrive later. All delivery times are estimates and the shipping carriers we use ultimately control delivery. Skin Trends isn't responsible for any delays in delivery that are beyond its control, such as acts of God/nature, transportation issues, carrier labor strikes and/or material loss. Unreceived orders must be claimed within 10 business days of USPS provided delivery tracking date.

DOT-restricted Products- The U.S. Department of Transportation doesn't allow certain items to ship via air freight. Items that are flammable and/or pressurized such as deodorants, hairsprays, fragrances and other combustible products must ship via ground shipment/delivery means only.

Skin Trends can't and won't ship DOT-restricted products to military addresses, international addresses, Alaska, Hawaii, all U.S. territories or any address that requires delivery by air freight.

Other Shipping Restrictions- Some product manufacturers have restrictions on where products can be sold. In these cases, Skin Trends strives to set our systems to restrict the option to purchase an item based on your location. If we can't ship you an item, we'll inform you by email.

International Shipping-  Sorry, but we no longer accept any international orders, including Canada. Many of the manufacturers we represent don't allow us to ship internationally. We reserve the right to refuse any order.

Any packages refused and sent back to Skin Trends will not be refunded. Reshipping will cost additional fees/charges.

Skintrends.com observes the following holidays:

(Skin Trends doesn't process or ship orders on holidays/weekends)

• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving
• Day after Thanksgiving
• Christmas Eve
• Christmas
• New Year's Day
• Day after New Year's Day

Skin Trends reserves the right to change these policies at any time. Please check this policy and other policies on our site periodically for changes.

Policy implemented: May 1, 2012 / Updated: January 27, 2025